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Hi, I am Mrunmayee

explore my work

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SERVICE DESIGN.    USER RESEARCH.    UX DESIGN

Redesigning Crosswalks for Safety & Inclusion at Mayo Clinic

Redesigned the crosswalk experience by enhancing safety and inclusivity in a high-traffic healthcare environment in the 'Mayo Clinic', Florida Campus.

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SERVICE DESIGN.    USER RESEARCH.    UX DESIGN

Reimagining Savannah's Public Transport Service 

Redesigned Savannah’s DOT Bus Fare Free transportation service website to enhance accessibility and credibility, encouraging citizens and tourists to use alternative transport options like ferries, reducing car congestion.

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SERVICE DESIGN.    USER RESEARCH.

Service Design for a Local Brewery in Savannah

Elevated customer satisfaction and engagement within the Service brewery's operations in Savannah.

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SERVICE DESIGN.    USER RESEARCH.    HUMAN-CENTERED DESIGN

'BeeMove' Redesigning Student Mobility Through Human Needs

Utilized Maslow's Hierarchy of Needs within a human-centered design framework to address transportation problems faced by international graduate students at SCAD.

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SERVICE DESIGN.    USER RESEARCH.    UX DESIGN

Enhancing Onboarding for Maritime Workers

Designed an onboarding application named 'Oasis- Sea Beyond Reality' for the people working on the ship.

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SERVICE DESIGN.    PHYSICAL PROTOTYPING

Service Prototyping

Crafted 3D visualizations of services by examining the intricate ecosystem within both current and future service blueprints.

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SERVICE DESIGN.    3D PROTOTYPING.

Visualizing Services

Designed visually engaging service blueprints that simplify complex systems into clear, artistic representations.

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SERVICE DESIGN.    DESIGN FOR SUSTAINABILITY

Equestrian Sustainability SCAD

Designed sustainable solutions for Equestrian studies at Savannah College of Art and Design.

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SERVICE DESIGN INTERNSHIP

Service Designer at 'Laerdal Labs DC'

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Worked as a Service Design Intern at Laerdal Medical, contributing to projects on simulation assessment, competency frameworks, and sustainability. Focused on research synthesis, journey mapping, and cross-functional collaboration in healthcare education.

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INTERIOR DESIGN THESIS

Performing Arts Center Design

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SERVICE DESIGN.    USER RESEARCH.

BMW Internship

Designed an AI-powered emotional virtual assistant to streamline collaboration among BMW's engineering, design, and planning teams by orchestrating user interactions, the environment and integrating cutting-edge technology.

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Under NDA

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SERVICE DESIGN THESIS

Enhancing the Onboarding Process for Newly Hired Designers

Developed service design interventions that transform onboarding for new design hires by addressing psychological and social needs, resulting in greater belonging, reduced stress, and improved retention.

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SERVICE DESIGN.    USER RESEARCH.

SDN Portfolio Review

Honored to have my portfolio selected for review by Frog and Slalom at the 2023 Service Design Network Conference.

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DESIGN FOR SUSTAINABLE BRAND MANAGEMENT

'Barbie' Brand

To create and apply sustainable methodologies to innovative products, environments or services that transform current user needs and behaviors into meaningful sustainable solutions.

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SERVICE DESIGN.    USER RESEARCH.

SCAD Admissions Process

Designed for a better onboarding experience for inbound students for service design graduate program at SCAD.

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